Help Center

You will receive an order confirmation after checkout. Keep the order number for support.

Message us as soon as possible. Changes are only possible before packing or dispatch.

Place a new order or contact us quickly. We can guide you if the first order has not shipped.

Ready products usually ship after processing. Custom or made-to-order pieces may take longer.

Tracking details are shared on your registered email or phone once the parcel ships.

Yes, we ship across serviceable Indian pincodes. Delivery speed depends on courier coverage.

Available payment options appear at checkout, including common prepaid methods supported by Shopify.

Enter the coupon code in cart or checkout. If valid, the discount appears before payment.

The code may be expired, mistyped, already used, or not valid for the products in your bag.

Return eligibility depends on product condition and policy terms. Contact us with your order details.

Record a full unboxing video and contact us immediately so we can help verify and resolve it.

Exchanges depend on stock availability and product condition. Message support for options.

We try to show colors accurately, but screen settings and lighting can make shades look slightly different.

Keep away from moisture, perfume, and direct harsh sunlight. Store in a clean dry place.

Some designs may restock, others may not. Save items to wishlist and contact us for availability.

No. You can browse and shop without an account, but login helps sync orders and wishlist.

Wishlist is saved on your browser session and can sync better when account features are available.

Use the login flow again or contact support with the email or phone used for checkout.